When contemplating digital telephone techniques, many SMBs discover themselves evaluating Nextiva and OpenPhone. At first look, the OpenPhone pricing plans appear decrease, but it surely’s essential to think about what options you’re getting at every worth level. 

So, does OpenPhone have all of the options your small business wants at a worth level you’re proud of? Let’s take a better look. 

OpenPhone Plans & Pricing

OpenPhone is a cloud-based communications platform that gives voice and messaging capabilities for companies of all sizes. It’s a dependable service with fundamental functionalities that could be excellent for a small or medium-sized enterprise (SMB).

OpenPhone

Let’s dive into their pricing plans.

Starter plan: $15/month per person (billed yearly)

The Starter plan is right for small companies which have comparatively easy communication wants and don’t conduct important enterprise communications outdoors the U.S. or Canada. 

Options of the Starter plan embrace: 

Marketing strategy: $23/month per person (billed yearly)

This plan can profit SMBs that plan to develop or those who want barely extra superior and collaboration-focused options. 

The Marketing strategy contains the whole lot within the Starter plan, plus the next: 

Enterprise plan: Customized pricing — contact gross sales for extra data

The Enterprise plan can profit scaling SMBs or giant companies which will want further help or customization choices. Nevertheless, it doesn’t supply many extra advantages than the Marketing strategy.

The Enterprise plan contains the whole lot within the Marketing strategy, plus the next: 

Add-ons (throughout all plans)

OpenPhone clients can select from any of the next add-ons to incorporate within the month-to-month plan of their alternative:

  • Extra telephone numbers: $5 per quantity, monthly
  • Worldwide calls and messages: Billed per minute or message (charges fluctuate by nation)
  • Automated messages by way of Zapier: $0.01 per outgoing textual content message 

Nextiva Plans & Pricing

Nextiva’s pricing mannequin affords extra versatile plans, which fluctuate barely relying on the variety of customers. This makes Nextiva a robust alternative for companies that wish to scale, as its pricing stays reasonably priced alongside development. 

For the perfect price, we advocate selecting an annual billing possibility, which is mirrored beneath. Bear in mind, you’ll be able to change your service anytime, so when you discover that your present plan now not fits your rising wants, attain out to your Shopper Success Supervisor.

Nextiva additionally affords contact heart options for companies with rising help or gross sales groups.

Important plan: $18.95/month per person (billed yearly)

Nextiva’s Important plan is right for consultants, startups, or small companies with mature communication wants. 

Key options of the Important plan embrace: 

Skilled plan: $22.95/month per person (billed yearly)

The Skilled plan is well-suited to rising companies with elevated communication and collaboration wants. Businesses, scaling e-commerce shops, and companies with giant buyer help groups can profit from this plan. 

The Skilled plan contains all options within the Important plan, plus the next: 

Enterprise plan: $32.95/month per person (billed yearly)

The Enterprise plan is a robust digital telephone system and communication answer for giant and enterprise companies with high-volume calls and messages, together with giant contact facilities, monetary establishments, instructional organizations, and healthcare suppliers. 

The Enterprise plan contains all the options within the Skilled plan, plus the next:

Widespread options throughout all of Nextiva’s plans

Whereas every tier provides and improves upon the final, some options are common. Whether or not you solely need the necessities or are in search of enterprise communications, you’ll discover these in each plan:

  • Name pop with buyer data, offering key context in regards to the caller at a look
  • Customizable name routes to direct inbound calls to the appropriate place or individual
  • Superior name administration options, together with name forwarding, name transfers, name ready, and name maintain
  • Voicemail-to-text service, turning voice messages into simply accessible textual content messages
  • Limitless digital faxing
  • 24/7 buyer help by way of chat or telephone
Nextiva-call-popNextiva-call-pop

Which Nextiva plan is greatest?

Our hottest plan is Nextiva Enterprise, which affords probably the most options and performance for small and mid-size firms. Along with in depth enterprise communication options, it offers superior integrations with apps like Microsoft Groups, HubSpot, and Zendesk.

If in case you have a smaller funds, try the Nextiva Important plan for the core enterprise communication options like limitless calling nationwide, auto attendants, on-line fax, and extra. You additionally get a cellular and desktop app at no further value for the liberty to work from anyplace.

And suppose you wish to join your on-premises PBX to Nextiva. In that case, we provide versatile SIP trunking as little as $14.95 monthly.

Prime Options of OpenPhone & Nextiva

When contemplating two VoIP service suppliers, it may be useful to match every platform’s key options. 

OpenPhone

OpenPhone’s key options embrace the next: 

Nextiva

Nextiva’s key options embrace the next: 

Expanded Comparability Desk

Characteristic or Performance OpenPhone Starter OpenPhone Enterprise Nextiva Important
Month-to-month worth per person when billed yearly $15 Worth not listed on-line  $18.95 
{Hardware} telephone compatibility (VoIP telephones)
Limitless voice calling (U.S. and Canada)
Limitless video calling 
Cellular apps (iOS and Android)
Toll-free telephone numbers
Video calling performance 
Video convention performance
Assembly scheduling 
Staff messaging 
Voicemail to electronic mail or textual content
Name recording 
Free quantity porting 
SMS/MMS
Voicemail transcription
Integrations  E-mail, Slack, Zapier, Google Contacts, webhooks (beta) Starter plan integrations plus HubSpot, Salesforce, Gong  Outlook, Google Contacts 
Analytics and reporting  ✔️(Accessible with Enterprise plan.)

Which Supplier Is Proper for Your Enterprise?

Selecting between Nextiva and OpenPhone will rely in your present and future estimated communication wants, plans for development, funds, and required options. 

OpenPhone

Startups and small companies that want fundamental VoIP options, calling, messaging, and shared numbers could also be greatest suited to OpenPhone. 

Companies which can be primarily centered on telephone calls and SMS messages can profit from OpenPhone, particularly in the event that they’re open to utilizing an alternate video calling and conferencing answer. 

The platform’s greatest strengths embrace:

  • Simple-to-use design: The platform’s comparatively easy options make it extremely straightforward to undertake and use. 
  • Nice collaboration options: There are many nice workspace collaboration options, similar to in-thread workforce messaging, shared telephone numbers, shared contact lists, and group messaging.
  • AI options: OpenPhone has some distinctive AI options, together with AI auto-replies. 

Nextiva

Nextiva is a extra well-rounded communications platform, providing SMBs and huge companies fundamental functionalities, superior instruments, and in depth help. All plans help Google Contacts and Outlook integration, and the higher-tier plans embrace integration with Salesforce, HubSpot, Microsoft Groups, and extra. 

It’s additionally price noting that whereas OpenPhone beats Nextiva on pricing alone, it solely does so barely (it’s $3.95 much less for the most cost effective plan, however $0.05 greater for the mid-level plan, and unknown for the Enterprise plan since you need to name for pricing). It’s at all times essential to think about the worth of what you’re getting at every worth level. 

Nextiva’s most vital strengths embrace:

  • Video and voice conferencing: Nextiva affords each voice and video conferencing, with options similar to assembly scheduling, video name recording, and video calls as much as 45 minutes lengthy. 
  • 24/7 help: Nextiva’s devoted buyer help workforce is accessible 24/7/365 on all plans. 
  • Skilled setup: Nextiva’s Skilled and Enterprise plans include the choice for skilled setup, guaranteeing that you simply and your workforce know how you can get probably the most out of your new communication platform. 

The Remaining Verdict on Nextiva

Nextiva is constantly the popular alternative for rising companies for the next causes: 

See what your telephone system is lacking.

Degree up your small business communication. See why prime manufacturers use Nextiva to deal with calls at scale.

OpenPhone FAQs

Does OpenPhone value cash?

Sure, OpenPhone does value cash, but it surely additionally offers numerous pricing plans to swimsuit the wants of various companies or people. OpenPhone affords a spread of options tailor-made to boost buyer communications by a complicated telephone system. This contains limitless calls to particular international locations, the power so as to add limitless customers, and help for cellular units, making it straightforward to handle your small business communications successfully from anyplace.

How lengthy is OpenPhone’s free trial?

OpenPhone offers a free trial of seven days earlier than requiring you to decide on considered one of its pricing plans. This trial interval permits customers to expertise how OpenPhone works with its full suite of options.

How does OpenPhone work?

OpenPhone works by transmitting voice and multimedia content material over the web, which is known as VoIP, fairly than counting on conventional telephony networks. This method permits a extra versatile and scalable telephone system that’s well-suited for contemporary companies, permitting them to function on softphones and guaranteeing that workforce members can talk successfully, no matter their location.

Is OpenPhone a VoIP?

OpenPhone operates as a VoIP (Voice over Web Protocol) service, leveraging web connectivity to facilitate buyer communications. Which means that as a substitute of counting on conventional telephony networks, OpenPhone works by transmitting voice and multimedia content material over the web.

How a lot is a global name per minute with OpenPhone?

OpenPhone’s costs per minute for worldwide calls and messages fluctuate by nation. As of this writing, the bottom worth per minute is $0.02 USD, which applies to a number of international locations together with Algeria, Cambodia, and Georgia, and the very best worth per minute is $3.45 USD, which applies to the Falkland Islands (Malvinas).

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